Do you know what process a patient goes through when they are visiting you in person?
What about the digital patient experience they have?
As may as 86% of people who go to the doctor will conduct some sort of health related search before they step foot into a clinic, hospital, or emergency room! The means that, regardless of what part of health or medicine you are in, a vast majority of the patients that see a doctor will go through some digital patient experience.
Knowing what experience your patients have is an important element of your practice, and this infographic provided by Fathom shows the general process that the people you see every day are going through.
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About Tyler Weber
Tyler is a graduate of Bethel University and was added as the Director of Public Relations in 2013. With a background in Non-Profit and Public Relations, Tyler enjoys refining his communication skills while working toward a “Big-Picture” purpose. In addition to staying on the cutting edge of communication, he does his best to see the person in every interaction. If you were to sit and have a conversation with him you would likely discuss a variety of diverse topics from tattoos to your ideal super power.
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