Do you know what process a patient goes through when they are visiting you in person?
What about the digital patient experience they have?
As may as 86% of people who go to the doctor will conduct some sort of health related search before they step foot into a clinic, hospital, or emergency room! The means that, regardless of what part of health or medicine you are in, a vast majority of the patients that see a doctor will go through some digital patient experience.
Knowing what experience your patients have is an important element of your practice, and this infographic provided by Fathom shows the general process that the people you see every day are going through.